A fixed-fare reservation is confirmed only after the 20% deposit is successfully paid or authorised. A personal quote request is not a confirmed booking until HopTaxi expressly accepts it.
A published fixed fare applies per vehicle and one way unless stated otherwise. The balance after the deposit is paid to the driver by cash or card.
The deposit is fully refundable when cancellation is completed at least 2 hours before the scheduled pickup. A later cancellation is non-refundable unless mandatory law requires otherwise. For an eligible cancellation, an uncaptured authorisation is voided or a refund is initiated. The card issuer controls the time needed to release funds.
TPX d.o.o., Detelova ulica 5, 1000 Ljubljana · taxi@tpx.si · +386 31 512 843
Last updated / Posodobljeno: 27 September 2026.